Refund and Cancellation Policy

Effective Date:  [24-04-2026]

At thehouseoftutors.com, we want your experience with our online tutoring services to be smooth and fair. This Refund and Cancellation Policy explains how you can cancel lessons, request refunds, and what to expect when scheduling English, Math, Science, and Quran classes online.

1. Free Trial Lessons

  • We offer a free trial session so you can experience our tutoring before committing.
  • Free trial sessions must be canceled at least 12 hours before the scheduled time to avoid being charged.

2. Paid Lessons

  • Payments are required before your tutoring session unless other arrangements are made.
  • You can book single sessions or packages, depending on your learning plan.

3. Cancellation Policy

  • To cancel a lesson: Notify us at least 12 hours before the scheduled session.
  • Late cancellations or no-shows: May not be eligible for a refund.
  • Cancellations can be made via:
    • Email: ……………….
    • Phone/WhatsApp:.............
    • Website: Your account dashboard

4. Refund Policy

  • Refunds are processed for eligible cancellations within 14 business days of the request.
  • Refunds apply only to unused lessons.
  • Certain promotions, discounts, or special offers may not be refundable; details will be provided before payment.

5. Rescheduling Lessons

  • You can reschedule lessons without penalty if done at least 12 hours in advance.
  • Rescheduling depends on tutor availability.

6. How Refunds Are Processed

  • Refunds will be returned via the same payment method used for booking.
  • Processing time may vary depending on your bank or payment provider.

7. Contact for Refunds or Cancellations

If you have questions or need assistance:
 Email: …………….
 Phone: ,,,,,,

We aim to make the process simple and transparent, so you can focus on learning and achieving your goals in online English, Math, Science, or Quran classes.